Cash App is known for its smooth functioning and instant online money transfers. It is free to use application that allows users to both transfer and receive money digitally. However, sometimes the payment failed is possible on Cash App due to so many different reasons. Suppose you were sending money from your Cash App account, then it could not reach the receiver then it means the payment failed. And if the Cash App declined payment, then the screen turns red. Remember that you do not need to worry if the Cash App payment failed because you can get the refund money from the Cash App.
You need to request the Cash App refund money. In this blog, we explain the most straightforward way on how to Cash App refund money. Apart from this, you will also learn what to do If the Cash App refund is pending.
Step by Step process to get the Cash App refund:
If the transaction failed on your Cash App account, you need to cancel it and request the refunds. Under the Cash App refund policy, customers can get the refund if the payment failed or declined. You need to take the below-mentioned steps to get the refund money from Cash App:
1. Open the Cash App on your mobile phone
2. Log into your account and click on the Activity tab
3. Here search for the failed payment from your account
4. Now click on it on the right side you will see the … dots
5. To cancel the transaction, hit on it
6. And then choose the Refund button
Why is my Cash App refund pending?
Once you take all the steps mentioned above correctly, you will receive the refund money within 1-3 days. However, sometimes many users complain about the Cash App refund pending issue.
So if your Cash App refund is pending, you should directly reach out to the Cash App customer service. Here you need to raise the Cash App refund dispute. This issue could be possible due to so many different reasons following are some of them:
1. Merchants are not returning the money.
2. Maybe the transaction was successfully transferred from your Cash App account.
Your bank’s server is down and not responding for the Cash App refunds.